• NO CASH REFUNDS! (This includes credit card charge-backs or checks, except new, unopened merchandise with receipt returned within 14 days from the date of purchase. Purchases made with cash will receive a cash refund. Purchases made with credit card will be issued credit back to the same credit card Checks have a 14-day waiting period to clear. For purchases made by check, store credit will be issued immediately, or customer may have a sales associate initial receipt and return 14 days from date of purchase to receive cash.)

  • All sales are final on the following product: Comic Books, Graphic Novels, Magazines, Strategy Guides, Collectible Card Games, Plush Characters, T-Shirts, Loose Action Figures, and Used Vinyl.

  • Defective merchandise may only be exchanged for identical product. Returns must be completed within 90 days of purchase and receipt is required. Merchandise that has been physically damaged by customer will not be accepted for exchange. Board Games that are opened are not eligible for return or exchange. Customer must contact the manufacturer for missing pieces.

  • New Consoles are warranted through their manufacturer. It is strongly recommended that customers register their console with the manufacturer immediately after purchase.

  • Non-defective merchandise with accompanying receipt, may be exchanged for 2/3 of the original purchase price within 14 days for store credit only.

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